Nessa
Brasilian magic band rose 1031622
Delivery and In-Store Pickup
Within Poland:
GLS: Prepaid 14.00 PLN, Cash on Delivery 17.00 PLN
InPost: Prepaid 13.00 PLN, Cash on Delivery 15.00 PLN
InPost Parcel Lockers: Prepaid 12.00 PLN, Cash on Delivery 14.00 PLN
Within the EU:
GLS (pricing available at checkout)
Outside the EU:
Please contact us at sklep@nessa.com.pl
Orders are shipped Monday to Friday, business days only. Shipping is processed within 1-3 business days (may extend up to 14 days during high order volume).
In-Store Pickup
Zakrzewska Street 6, 42-100 Kłobuck: Free
Returns and Exchanges
You may return a product within 14 days of receipt without providing a reason. The item must be unused, in its original condition, and with all tags attached.
Return Address:
NESSA Kotynia, Stróżna Sp. J.
Zakrzewska Street 6
42-100 Kłobuck
(Please mark the package as “RETURN”)
Please include proof of purchase and a completed return form with your package. We do not accept cash-on-delivery returns or returns to parcel lockers. Refunds will be processed within 14 days of receiving the return.
Notes:
Carefully pack the product to avoid damage.
Returns sent after the deadline, without proof of purchase, or with damaged or soiled items will not be accepted.
Exchanges
We do not offer direct exchanges. Please return your item within 14 days and place a new order for the replacement product.
In-Store Pickup
You may try on products in-store. However, returns and exchanges are not permitted for items purchased after fitting.
Product Details
Composition: 88% Polyamide, 12% Elastane
Maintenance:
Frequently Asked Questions
Check the Frequently Asked Questions from our customers.
Can I pick up items ordered from the online store in person at the company headquarters?
Yes, we invite you to visit the NESSA Showroom at Zakrzewska Street 6, 42-100 Kłobuck. Orders placed with "in-store pickup" will be ready for collection after receiving a confirmation SMS indicating that your order is complete.
Are orders shipped outside of Poland?
Yes, we ship orders within the European Union.
How to choose the right bra size?
Measure yourself "under the bust" and "over the bust." Write down your measurements and compare them with our size chart.
Please note that the measurements provided in the chart are approximate and do not guarantee a perfect fit for the bra. The size chart is a general guideline, and NESSA offers a variety of construction styles in its collection, which may vary in size.
Swimwear sizes are larger than other NESSA bras. How do I choose the right size?
We recommend choosing a bra one size smaller. For example, if you typically wear a NESSA bra in size 75F, select a NESSA swimwear bra in size 75E.
The larger sizing applies specifically to swimwear bras.
What is the order processing time?
The order processing time is approximately 2-3 business days. The NESSA warehouse operates from Monday to Friday, between 7:00 AM and 3:00 PM, and orders are processed during these hours.
What is the return period and how do I make a return?
The return period for unsuitable products is 14 days from the date of receipt. Each package includes a return form (which you can also download from the website www.nessa.com.pl) that must be filled out clearly, including your bank account number for the refund. Please send the returned product to the following address: Zakrzewska Street 6, 42-100 Kłobuck.
Can I exchange a product for a different size?
NESSA does not offer product exchanges. If the ordered item does not fit, you must return the product using the completed return form and place a new, separate order.
